Student Accommodation FAQs

Halls of Residence FAQs

Answers to some of your questions about the four student halls of residence.

All our halls are owned by private companies. If you don't find the answer you need here, please visit their websites and contact them directly:

  1. Parker House  

  2. Keiller Court

  3. Merry Halls

  4. The Old Mill

Their website show their rooms are full. Am I too late?

No. Their online information relates to the rooms they lease out directly. We have a large number of rooms set aside for our new students. You apply via the specific email links we send out in early June, so please keep an eye on your inbox.

What is the arrangement between these halls and the University?

We have a contractual agreement through which a large number of rooms are reserved exclusively for our new students.

Any remaining rooms are let directly to students registered at any of Dundee's other institutions of further or higher education.

How do I book a room?

If you're a new student you will receive an email with specific booking links for Abertay students.

This means you book directly with the companies themselves, and usually receive an Abertay-only discount (where applicable). These emails are sent out in early June.

Returning students should apply directly online to the halls via their websites.

Will my lease be with the halls or Abertay University?

Your lease will be with the company who run the hall you are staying in, not the University.

How long will my lease be?

It depends. There are different lease times depending on the halls and rooms you choose.

Will I be sharing a room/flat only with Abertay students?

New students will be sharing with other Abertay students wherever possible.

Returning students who book direct may be sharing a flat with students from other Dundee institutions.

How do I pay my rent?

You pay direct to the halls and set this up as part of your application process.

Please check their websites for full details:

  1. Parker House  
  2. Keiller Court
  3. Merry Halls
  4. The Old Mill

 

Does the rent include utility bills?

Yes, the rent charge covers the wifi, electricity, gas and water costs. It also includes basic contents insurance cover and services such as 24/7 security if they provide that. You need to buy your own TV licence if you watch TV on any device. Students don't pay council tax.

 

Can I transfer if I want to move to another residence?

No, unfortunately this isn't possible as you sign a contract with a specific provider and they are all different.

If you have any issues with your flat or flatmates, please speak to a member of staff working for the management company in your residence who will do their best to help you resolve any issues.

Do I have to buy a TV licence?

Yes. You need a licence if you watch television programmes on any device. If you do not buy one you could be prosecuted and fined. Please go to the TV Licensing website for more information.

Will I be able to access the internet from my room?

Yes. There is free wifi and often a broadband connection in each bedroom.

Can I smoke in my bedroom?

No. Smoking is strictly prohibited in every part of the residence buildings at all times. This includes vaping.

If you wish to smoke, cigarette bins are usually provided outside the building but within the secure perimeter of the complex.

Abertay University has a strict no smoking policy throughout the campus as well.

Are there any parking spaces?

Contact the halls for this information. Some do, and they are usually spaces which you'll need to pay for.

Can I pay rent in instalments?

Yes. Rent is usually paid monthly. You'll set this up as part of the application process.

What types of rooms are available?

Find out the different room types on the rooms on the student rooms & halls page or on their websites:

  1. Parker House  
  2. Keiller Court
  3. Merry Halls
  4. The Old Mill

What fittings are included ?

Bedroom: Bed, bedside cabinet, over-bed light, pin board, desk, storage space, bookshelves, drawers.

Kitchen/Lounge areas: TV, microwave, fridge freezer, hob/oven/extractor, some also have vacuum cleaners.

This may change depending on the room type and hall you decide to go for.

 

What is not provided?

Bedding, crockery, cutlery, kitchen utensils, toaster, kettle, iron and ironing board, dustpan/brush, mop/bucket, a TV licence if you plan to watch TV.

How many people will I share an apartment with?

That depends on the room and hall you select. Find out more on the student rooms and halls page.

What happens if I want to leave part way through the tenancy?

You can leave your accommodation at any time. BUT whenever you leave, you may be liable for the full amount of rent for the full period of your lease. It depends on the terms of your contract.

You need to discuss that with the company running the hall you are living in.

Is there any security?

Most halls have the following:

  • 24-hour security
  • CCTV system
  • Electronic fob entry system
  • Security door entry to each block with intercom
  • Bedroom door locks.

All windows have restricted opening for security and safety reasons.

Is there bicycle storage?

Yes, usually, and it is free of charge. Check on the website of the hall you've chosen for full details.

Is general maintenance provided?

Yes, the onsite management office in your hall will be able to resolve any maintenance issues you may have. They also often have a 24-hour emergency service for any out of hours emergency issues.

Pause carousel

Play carousel