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This category covers general information about how to make contact with the institution. It includes information about how to complain about the institution, and how to serve formal documents on it. It is aimed at providing very general information for the public. More detailed information will be provided in other categories.
Access to online information is free. For other costs please see the charging policy in the Guide to Information available through the Model Publication Scheme.
Abertay University: for address and contact details, please visit the 'Contact Us' page. The University offices are open during normal office hours (but certain facilities are available for longer hours).
Names of the principal officers of the institution. For example: Principal, Vice-Principals, Heads of Schools, Secretary, Directors of major administrative functions.
Further information about senior managers is available on the Senior Management page.
| Title | Name | Email Address |
| Principal & Vice-Chancellor | Professor Liz Bacon | |
| Deputy Principal & Deputy Vice-Chancellor | Professor Alastair Irons | a.irons@abertay.ac.uk |
| Vice Principal (Strategy, Governance & External Relations) & University Secretary | Ms Caroline Summers | c.summers@abertay.ac.uk |
| Dean of International & UK Partnerships | Ms Claire MacEachen | c.maceachen@abertay.ac.uk |
| Dean of Research & Graduate School | Professor Nia White |
n.white@abertay.ac.uk |
| Dean of Faculty - Social & Applied Sciences | Ms Andrea Cameron | a.cameron@abertay.ac.uk |
| Dean of Faculty - Design, Informatics & Business | Professor James Bown | j.bown@abertay.ac.uk |
| Dean of Teaching & Learning - AbLE Academy | Dr Luke Millard | l.millard@abertay.ac.uk |
| Director of Finance, Infrastructure & Corporate Services | Mr Andrew Menzies | |
| Director of People Services | Ms Eilidh Fraser | e.fraser@abertay.ac.uk |
| Director of Student & Academic Services | Mr James Nicholson | j.nicholson@abertay.ac.uk |
Information on how to contact the institution:
Please visit the Contact Us page.
For other contact details, including the Support Enquiry Zone for students' queries, please visit this page.
Information on the institution's main locations, including how to find the University.
The University's normal hours of business are 09:00 - 17:00 Monday to Friday.
If you require to talk with someone in an emergency, please call the University's Security Office on +44 (0)1382 308008, which is staffed 24 hours.
Information on the dates of the institution's academic years
Please visit the page for the The Abertay Learning Experience or the page for the Academic calendar.
Otherwise, please visit the Student Support and Services page, which includes information about the Support Enquiry Zone, or please contact your own School or Service in the University direct for this information.
Dates of closure of the institution
Please visit the pages listed above for the Academic year dates.
Otherwise, please contact the Support Enquiry Zone in the Library (linked above), or your School or Service in the University, for this information.
Procedures on how to complain about the institution
Information for students about making an academic appeal is available here.
Members of the public and students wishing to make a complaint about the University should visit the University's complaints page.
Complaints by staff usually fall within the staff grievance procedure which is operated by Human Resources. For further information on this procedure, please visit the Human Resources page and contact HR directly if you are a member of staff who wishes to raise a grievance.
Contact details for serving legal documents on the institution, e.g. Court Orders:
Abertay University, Bell Street, Dundee, Scotland DD1 1HG